Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Tredegar | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and handling it responsibly. This policy explains how we collect, use, and safeguard your information in accordance with UK GDPR and applicable data protection laws.

1. Who We Are

Pharmacy Weight Loss Tredegar is a GPhC registered online pharmacy weight loss clinic serving patients in Tredegar and across the UK. As a data controller, we are responsible for the personal information you provide to us when using our services.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following information:

• Personal details: Full name, date of birth, address, and contact information
• Health information: Medical history, current medications, weight, BMI, and relevant clinical data required for weight loss consultations
• Payment information: Billing details processed securely through our payment provider
• Delivery details: Shipping address for medication dispatch (delivery within 1 working day once approved by our pharmacist)
• Technical data: IP address, browser type, and website usage information collected via cookies

3. How We Use Your Data

Your data is used strictly for the following purposes:

• Conducting safe clinical assessments and weight loss consultations
• Dispensing and delivering prescribed or recommended medications
• Communicating with you about your treatment, orders, and appointments
• Meeting our legal and regulatory obligations as a GPhC registered pharmacy
• Maintaining accurate clinical records for patient safety
• Improving our services and website functionality

We process health data on the lawful basis of explicit consent and where necessary for the provision of healthcare services. Other personal data is processed to fulfil our contractual obligations to you.

4. Cookies

Our website uses cookies to enhance your browsing experience. These include essential cookies required for the website to function, as well as analytical cookies that help us understand how visitors use our site.

You can control and manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website. By continuing to use our site, you consent to our use of cookies in accordance with this policy.

5. Third-Party Sharing

We do not sell or rent your personal data to third parties. We may share your information only in the following limited circumstances:

• Healthcare providers: GPs or other clinicians where clinically necessary or required for your safety
• Delivery partners: Courier services to fulfil medication dispatch
• Payment processors: Secure third-party payment providers to handle transactions
• Regulatory authorities: Where required by law, including the GPhC or other regulatory bodies

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records in line with NHS and pharmacy regulatory guidelines, typically for a minimum of eight years for adult patients. After this period, data is securely deleted or anonymised. Payment records are retained only as long as legally required.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our systems are regularly reviewed to maintain the highest standards of data security appropriate for a healthcare setting.

8. Your Rights

Under UK GDPR, you have rights regarding your personal data, including the right to access the information we hold about you, request corrections, ask for deletion where appropriate, and object to certain types of processing. You may also withdraw consent at any time, where consent is the lawful basis for processing.

To exercise any of these rights, please contact us directly using the details below. We will respond to all data-related requests within 48 hours.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

Pharmacy Weight Loss Tredegar
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.